Earlier this year I posted “Where did Lumenlab.com go?“, and someone was trying to revive the community with a new forum. Even that forum went by the wayside and now simply says, “RIP LumenLab.” I’ve been pondering my situation with the router, and I think it’s safe to say that I and others that own Lumenlab CNC routers are on the losing end of the deal.
While the original Lumenlab forum was in existence, there were a few problems that happened to users that resulted in the need for parts. The one issue that I recall clearly was the Z-axis tool holder breaking. If this happens, you’re pretty much in trouble. I’m just trying to figure out what we can do to get replacement parts in the event that something bad does happen.
I’m distressed to know that there is no way to get new parts for my CNC router. Throughout the last year I’ve found it greatly disturbing that I cannot get parts made ‘at the factory’. At one point in time I remember seeing a BOM, and that would be something useful in the event that commercially made parts wear out, but I haven’t been able to locate it on the web.
Has anyone devised a way to make the Delrin and HDPE parts to replace worn out items? It’s not like we are trying to create a commercial item, but I know some were worried about ‘patent’ infringement and the sort. What good is our machine if we can’t make or obtain replacement parts?
I’m simply griping for the sake of griping. My wife was already angry that I spent thousands of dollars and then had to wade through mediocre customer service and long lead-times to get my machine. While it has helped my hobby, it hasn’t even begun to pay for itself. Sure, a CNC can spit out a PCB in just a few minutes, but now I’ve traded lost time in etching PCBs for expensive tools, and in the long run, I’m losing more money in tools and supplies than I’ll ever make up in productivity.